Shipping

Domestic Shipping (Within India)
All orders are processed from our central facility in India, typically within 1–3 business days.
Delivery time: 3–7 business days depending on your location.
We use trusted couriers like FedEx, Delhivery, and Bluedart. You’ll receive a tracking link once shipped.
International Shipping
We ship worldwide to healthcare facilities and customers globally.
Delivery time: 10–21 business days (subject to customs clearance).
Shipping costs vary by destination, weight, and speed, and are shown at checkout.
Customs, Duties & Taxes
Prices are exclusive of local taxes, duties, and customs fees.
Import charges are the customer’s responsibility.
Please contact your local customs office for detailed duty estimates.
Order Processing Times
Orders are processed Monday–Friday (excluding weekends and holidays).
Processing time: 1–3 business days.
During peak seasons, processing may take an extra 1–2 days.
Tracking Your Order
You’ll receive a tracking number by email once your order ships.
Use this number on the courier’s website to track delivery status.
Lost or Delayed Shipments
If your order hasn’t arrived within 30 days of dispatch, contact us.
For domestic orders, we’ll expedite delivery or send a replacement.
For international orders, we’ll work with the courier or issue a refund if needed.
Shipping & Return Costs
Shipping fees are calculated at checkout.
Customers are responsible for return shipping unless the product is defective.
Sustainability Promise
We use eco-friendly packaging materials to minimize waste while ensuring product safety during shipping.