FAQs

How can I contact Surgical Disposable?
You can email us at shreeincmed@gmail.com where our customer service team will be happy to assist you with any inquiries, bulk order requests, or product-related questions.
Do you ship worldwide?
Yes, we supply medical disposables and equipment to customers globally.
Where do you ship from?
We ship from our main distribution facility in US, ensuring quality packaging and secure transit.
What payment methods do you accept?
We accept all major credit cards (VISA, MasterCard, AMEX), net banking, and PayPal payments.
When will my order be processed?
Orders are processed between Monday and Friday, within 1-3 business days of placement. Extra time may be required during holidays or peak seasons.
How long will it take to receive my order?
Delivery times vary depending on location:
• International: 5–7 business days
What if I don't receive my order?
If you have not received your order within 30 days of dispatch, please contact us.
Will I be charged customs and taxes?
Prices are exclusive of taxes and customs fees. International orders may be subject to import duties, taxes, or customs charges determined by your local customs office.
What if the item(s) I received are defective/incorrect/damaged?
If you receive defective, incorrect, or damaged products, email us within 48 hours of delivery with your order number and clear photos. We will review your case and resolve it promptly.
When will I receive my refund?
Refunds are processed to your original payment method within 7–10 business days after we receive and inspect the returned product. Processing times may vary by bank.